We experienced a technical issue on our phone which we could not solve. However, after letting Balisim know about it, they gave us a full refund. Really good customer service!
For my Bali trip, procurement of eSim and activation was made an easy and hassle free task by Balisim. They were quite responsive when I reached out to them to clarify a few questions that I had. By the time I landed in Bali, my sim was working already.
I would highly recommend their services.
I purchased the eSIM a few days before my trip, and it was already active when I landed. Excellent coverage and fast connection in all the places I visited: Bali, the Gili Islands, and Nusa Penida. No issues even in more remote areas. Highly recommended
All questions have been answered quickly an clear.
The online registration form, if you order an Indonesian phone number for calls, needs some uploads. But this is convenient for all registration stuff.
I like the service!!!
My group and I bought 4 e-sims when we were still in Italy and the service was incredible.
The staff is very helpful and kind, they answered all our questions via Whatsapp. As soon as we landed, our e-sim was active, and we had Internet connection everywhere (Telkomsel). The promotions they have are very convenient. Super recommended!
Plan your Bali holiday and get ahead with Balisim's eSIM before you land! Skip the long queues at the airport and enjoy instant connectivity upon arrival. With Balisim eSIM powered by Telkomsel, your Bali adventure begins seamlessly, keeping you connected throughout your holiday.
