How do I activate my eSIM Bali?

Choose your desired eSIM. Submit all the necessary document for eSIM activation. Document will be uploaded on this link https://balisim.com/pages/esim-registration. We will sent you eSIM document based on your arrival date. Scan the eSIM, and it will be ready to use.

Are SMS and calls included in eSIM?

Regular calls and SMS won't work. However, communication through WhatsApp, Messenger, Facebook, Instagram, Skype, and other digital apps will function properly.

How can I buy a data reload top-up?

Enter your phone number when placing the order, and your data quota will be dispatched to you within 10 minutes. You will receive notifications via WhatsApp/SMS if any issues arise.

How do I reach out to you if I encounter an issue?

You can contact us via email at support@balisim.com or WhatsApp at +62 813-3977-4203 and share your question. We'll aim to respond to your message within 10-20 minutes.

eSIM XL for Bali Visitor

Data Plans:

15 GB Plan: 3GB Nationwide + 5GB Nationwide, 3.75GB Lokal Data, 0.75MB Youtube - Data 30 day, IMEI active 90 day
23 GB Plan: 3GB Nationwide + 10GB Nationwide, 4GB Lokal Data, 6GB Youtube - Data 30 day, IMEI active 90 day
48 GB Plan: 3GB Nationwide + 45GB Nationwide - Data 30 day, IMEI active 90 day
84 GB Plan: 3GB Nationwide + 75GB Nationwide, 6GB Lokal Data, 9GB Youtube, 50 minutes nationwide call (valid for 7 days) - Data 30 day, IMEI active 90 day
138 GB Plan: 3GB Nationwide + 135GB Nationwide, 50 minutes nationwide call (valid for 7 days) - Data 30 day, IMEI active 90 day
243 GB Plan: 3GB Nationwide + 234GB Nationwide, 6GB Lokal Data, 30GB Youtube, 50 minutes nationwide call (valid for 7 days) - Data 30 day, IMEI active 90 day

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Local Data refers to Nusadua, Uluwatu, Jimbaran, Kuta, Seminyak, Canggu, Pererenan.
IMEI is safer with XL compared to Telkomsel – it stays active longer, and we guarantee over 30 days if any issue comes up.
Compare Telkomsel, XL, and others side by side here: balisim.com/pages/esim-indonesia-comparison

How do I activate my eSIM?

After completing your purchase, you will receive an eSIM via email, which you need to install on your mobile phone. IMEI Image, Selfie and Passport Photo will be needed for registration process.
Fill out the eSIM activation form available at this Balisim - XL Registration form link. How to video available at eSIM Registration and Personal Data Removal - Balisim.com
Provide the necessary details as requested in the form.
Once you've submitted the form, our team will process your request notify you when it's all ready.
Follow the provided instructions to complete the activation process on your device.

Key Features:

Validity: Data remains valid for 20 - 30 days from your arrival date.
Activation: Complete a simple activation form before arrival to enjoy instant connectivity upon landing.
Device Compatibility: Check this page for device compatibility information. Note: Google Pixel phones are not supported.
Single-Device Use: Each eSIM / SIMcard is linked to one device and cannot be transferred.

Important Notes:

One passport can register up to three eSIMs.
XL eSIM is active for 30 days, and the IMEI remains valid for up to 90 days.
Once your data runs out, you can top up as long as the IMEI is still active.
All internet quotas are national and usable on 3G/4G/5G networks.
The eSIM QR code is unique to your device and cannot be reused on another device.
Phone Number: You will receive a +62 Indonesian phone number upon activation.

A few problems

I chose this eSIM because it has good coverage (recommended by locals) and is sold by a reputable company. However, the signing up/verification process was extremely cumbersome. It took me 2 days and several hours to complete, because I was asked to produce material that my phone was unable to do. Others might have a more positive experience. Now that it is finally working, I'm getting bombarded by SMS with all sorts of offers to buy almost daily. They are all in Indonesian. I bought a tourist card that is not available to locals. I would like communication in English, please. I'm worried that I miss some important information by not understanding the messages.

Great!

ESIM XL - Bali Visitor works perfectly. I activated it when I landed in Jakarta, then used it on Bali. It is a bit complicated when bought online with all the photos you have to take of passport, yourself, IMEA etc but still worth it!

Got Connected

Balisim worked for us, picked the option for XL Axiata as it was one of the very few packages that had actual voice call capability (50 mins) otherwise they are all data only.
This is fine for WhatsApp call or FaceTime but just wanted for backup, bit confusing on the instructions as to whether I needed to actually complete the extensive and personal data heavy Indonesian registration when I was in Bali for a week.
Downloaded the eSim before arriving and set it up on my phone switching to it when we arrived, it didn't automatically activate at first so completed registration (lucky I had wi-fi) and after a 'chat' with BaliSim and turn off on again all good and no problems at all thereafter.
All in all cheap and worked.
Thanks