Top-notch service. I bought an e-SIM without checking whether my phone supported this option. As it turned out, it didn't. The WhatsApp chat team helped me solve this problem very quickly and easily. In the end, they delivered a physical card right to my home and helped me activate it. I am pleasantly surprised and very grateful for such support and service.
If you are travelling to Bali, you should definitely get your sim from balisim. They have the best customer service. I mistakenly chose my arrival date 1 day after I was supposed to arrive at Bali. My sim wasn't activated on my arrival. I texted them on WhatsApp and they immediately activated my sim.
Everything worked good. In the beginning I didnt read the emails properly, but that was my mistake. If you follow the instructions, everything should work easily.
The sim is great. I had some technical issue while activation but the customer care team was very supportive and they resolved the issue within few hours. Also the network is great at places of bali, gili and Nusa.
Plan your Bali holiday and get ahead with Balisim's eSIM before you land! Skip the long queues at the airport and enjoy instant connectivity upon arrival. With Balisim eSIM powered by Telkomsel, your Bali adventure begins seamlessly, keeping you connected throughout your holiday.
