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Let customers speak for us
from 24 reviewsBought my e-sim with them and also did top-up. The customer support is 1000% the best ever. They answer super quick and help you with everything. Just had to follow few steps and sim was in my phone. Super affordable price! Just a note the package lasts 30days i somehow missed it and bought too much GB what i didnt use and still had to top up but that was my own mistake lol.
Ordered an ESIM from this site and although there were initial problems setting it up, they went above and beyond to make it right for me. Highly recommended.
Had a wee hiccup to start with - I accidentally put the wrong month and was flying the next day… A few emails sorted the issue and I was sent a QR code.
Had to ask a lovely stranger at the airport to take a photo of the QR code for me so I can scan it, otherwise I’m not sure how I would have activated the eSIM.
Works like a charm, had no issues whatsoever, and heaps of data. So much easier than stopping and trying to get a Sim card.I’ll
When I traveled from Australia to Bali, I decided to try an eSIM from this website, and it was such a good decision. The whole process was super easy, responded quickly and kept me updated through email. The internet speed was amazing, way better than what I’m used to back home in Australia!
At first, I was a bit unsure about sharing my personal details and device info, but it turns out that’s just a normal part of the process here. It wasn’t a big deal.
I’d definitely recommend ordering it before your trip so it’s ready to go when you land. It’s so much more convenient and the price is way better than what you’d pay at the airport. It really made staying connected stress free during my trip!
The whole process of ordering was super easy. I uploaded required documents and they advised they'd received everything and would activate it 1x day before my travel. The day before my flight, I received the QR code to install the eSim. Once I arrived in Bali I set it up so that the eSim would use my mobile data and it worked straight away. Thank you
Great service and pricing and perfect coverage.
Great support when receiving product and documentation and when I messed it up. Couldn’t be happier.
Very easy eSIM to use ordered a few days before my travels and activate at the airport in Australia , all ready when I landed perfect ,
I had Telkomsel app already downloaded so I just added the new sim number & could see if & when I needed to top up .
Great service all round worked as soon as we landed definitely will be using again
Great and Reliable Service to get you going right after landing
Bought an eSIM via balisim for a three weeks travel in Java and Bali.
Wasn'n quite sure, if this is a trustful and reliable business partner, cause had to send passport data an picture.
But indeed it was. Registration for use of domestic SIM-cards is obligatory in Indonesia.
Process was successful, but activating did not work, as balisim quickly responded due to a registration process failure at telekomsel (the network provider for balisim).
Wasn't sure, thus I registered my smartphone once again at the telecommunication airport authority in Jakarta (luckily without waiting). But it did not work neither.
Was informed some hours later via whatsapp by balisim, that the registration process at telekomsel should work now. And it worked.
Data connnection was almost eveywhere without any problem. Domestic data volume for East Java was counted on the domestic data volume for bali (which was 10 times higher then national data volume on the same eSIM).
Domestic eSIMs might be cheaper in Indonesia itself, but registration may take a long time (don't miss your connection flight/transfer ...!) and eSIMs are not available everywhere.
Thus overall:
Can fully recommend balisim!
The internet connection is fast and swift, always connected even in remote areas.
Gede and the team at Balisim went above and beyond to help me get my e-sim connected and working. I’d overlooked a phone service for our trip but after purchasing online at the airport it was ready to install by the time we landed and then Gede went over and above helping me do this by WhatsApp chat in English.
Not having used them before I now won’t go anywhere else to get my phone working in Bali.
Than you so much Gede!
The best!
Balisim - Your Telkomsel-Powered eSIM
Plan your Bali holiday and get ahead with Balisim's eSIM before you land! Skip the long queues at the airport and enjoy instant connectivity upon arrival. With Balisim eSIM powered by Telkomsel, your Bali adventure begins seamlessly, keeping you connected throughout your holiday.