How do I activate my eSIM Bali?

Choose your desired eSIM. Submit all the necessary document for eSIM activation. Document will be uploaded on this link https://balisim.com/pages/esim-registration. We will sent you eSIM document based on your arrival date. Scan the eSIM, and it will be ready to use.

Are SMS and calls included in eSIM?

Regular calls and SMS won't work. However, communication through WhatsApp, Messenger, Facebook, Instagram, Skype, and other digital apps will function properly.

How can I buy a data reload top-up?

Enter your phone number when placing the order, and your data quota will be dispatched to you within 10 minutes. You will receive notifications via WhatsApp/SMS if any issues arise.

How do I reach out to you if I encounter an issue?

You can contact us via email at support@balisim.com or WhatsApp at +62 813-3977-4203 and share your question. We'll aim to respond to your message within 10-20 minutes.