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Most travel eSIMs for Bali are built for data. That is enough for maps and messaging apps, until a driver rings your phone, a villa host sends a confirmation by text, or a ride-hailing app asks for a local number. An Indonesia eSIM with a phone number gives you a +62 line on a local network as well as data, installed digitally on your phone. This guide explains what that means in practice, how it differs from a data-only travel eSIM, and how to choose between BaliSIM's current Telkomsel and XL plans, including for a 30-day stay.
Which Bali eSIM Comes with a Real Indonesian Phone Number?
BaliSIM's Telkomsel and XL eSIMs for Bali visitors each come with a +62 Indonesian phone number, issued when your registration is activated. It is a number on a local Indonesian network, not an app-based virtual number, and BaliSIM is an officially authorised online retailer for Telkomsel. Data, call minutes and validity vary by plan, so treat the table as a starting point and confirm on the product page.
| Plan | Network | +62 number | Data and calls as listed | Price (USD) |
|---|---|---|---|---|
| eSIM Telkomsel β Bali Visitor | Telkomsel | β Yes | 13 GB; or 20, 36, 53, 63, 83 GB with 25 min calls | $14.56 β $30.50 |
| Long Stay eSIM Telkomsel β Bali Visitor | Telkomsel | β Yes | 150 GB (60 days) or 200 GB (90 days), both with 25 min calls | $48.12 / $67.06 |
| eSIM XL β Bali Visitor | XL | β Yes | 13, 21, 55 GB with 5 min calls; 171 GB with 50 min | $13.16 β $35.88 |
If your itinerary goes well beyond Bali and Lombok, BaliSIM also lists a nationwide plan, eSIM Telkomsel β Indonesia, with its own allowances and validity.
Why Tourists Need a Local Indonesian Phone Number
A local number lets you receive calls, texts and verification codes the way residents do. That matters most for ride-hailing, deliveries and anyone who will phone you rather than message you.
You do not have to give up your home number to get one. Most recent phones support dual SIM, so your home SIM can stay on for banking codes and family while the BaliSIM line handles data and local use. If you are wondering what happens to WhatsApp, read our guide on whether you need to change your WhatsApp number with a Bali eSIM, and see why travelers choose eSIMs from BaliSIM for the wider picture.
Local Indonesian eSIM vs International Travel eSIM
A local Indonesian eSIM is a prepaid line on an Indonesian network, with a +62 number and a local registration step. An international travel eSIM is usually a data plan you install by QR code or app, and many are data-only. Features vary by provider, so check each one rather than assuming.
Expatica's October 2026 comparison of five international options (Nomad, Holafly, Airalo, Saily and Ubigi) shows the pattern. It compares price, data, validity, network partners, calls and texts, and top-ups, and describes most of these plans as data-first. The one that offers calls and texts does so through its own number, which Expatica points out is not a local Indonesian one, and another is data-only. Several name Telkomsel or XL as partner networks, so the network brand is not what separates them from a local eSIM. The number, the calls and the registration are.Β
| What to compare | Local Indonesian eSIM (BaliSIM) | International travel eSIM (typical) |
|---|---|---|
| Local phone number | +62 Indonesian number on the plans above | Often none; some add calls or texts through a number that is not Indonesian |
| Calls and SMS | Call minutes on selected plans; see the calls section | Many are data-only; varies by provider |
| Data plans | Prepaid packages from 13 GB to 200 GB across the current Bali range | Small to large bundles, sometimes unlimited; top-ups vary |
| Network | Telkomsel or XL, depending on the plan | Chosen by the provider; often Telkomsel or XL as well |
| Registration | Passport photo and phone IMEI through a registration form (XL also asks for a selfie) | Provider-specific; usually QR code or app install |
| Setup | eSIM by email, QR install on Wi-Fi, then registration | QR code or app |
| Customer support | Denpasar-based team by WhatsApp and email | Varies by provider |
Which eSIM Is Best for Gojek and Grab?
For Gojek and Grab, choose an eSIM that comes with a +62 number, such as any current BaliSIM Telkomsel or XL plan, rather than a data-only travel eSIM. A local number gives you something both apps can work with for account registration, and drivers can phone you when they cannot find your pickup point.
Calls and SMS: Receiving vs Making
A +62 number lets you be reached on a local line, but receiving calls or SMS is not the same as making calls or sending SMS, and BaliSIM does not include outgoing calls on every plan. Read the plan details rather than assuming.
- Telkomsel Bali Visitor: 25 min on 20 GB and larger plans; none listed on 13 GB
- Long Stay Telkomsel: 25 min on both plans
- XL Bali Visitor: 5 min on 13, 21 and 55 GB; 50 min on 171 GB
- Standard mobile-to-mobile calls only
- Incoming calls and incoming SMS are not itemised on the product pages
- Outgoing SMS is not itemised either
- Hotlines, landlines and automated service lines are not included in free minutes
- Phone credit (pulsa) use beyond the included minutes is not stated
If outgoing calls or texts matter for your trip, for example when dealing with a landlord or a business that only takes calls, message BaliSIM before you buy. Phone credit is sold separately through BaliSIM's top-up collection, which includes Telkomsel and XL phone credit. If you need to phone home, see international calls using a Telkomsel eSIM.
Best eSIM for a 30-Day Bali Stay
For a 30-day stay, pick a plan whose data validity actually covers all 30 days, then size the data to how you work. Start with your data allowance and be honest about your habits, since video calls, uploads and hotspot use go through data far faster than maps and messaging, and BaliSIM's data usage calculator helps you estimate it. Then compare validity (days of data and days of IMEI registration, which are not always the same), top-up options, the +62 number and call minutes, coverage where you will live, and how easily you can reach support.
Lists data valid for 30 days with 13, 21, 55 or 171 GB, plus a +62 number. The IMEI registration stays active for up to 90 days, so you can top up if you run low or extend your stay. Call minutes are small (5 on the three smaller plans, 50 on 171 GB).
See eSIM XL β Bali Visitor βChoose this if you prefer Telkomsel's network and want the 25 call minutes on the 20 GB and larger plans. Because those plans list 28 days of data validity, plan a top-up for the last days of a full month. Listed for Bali and Lombok.
See eSIM Telkomsel β Bali Visitor βFor 31 to 60 days, the 150 GB plan covers 60 days on one purchase. For 61 to 90 days, the 200 GB plan covers 90. Top-ups are not possible once the IMEI period has ended.
See Long Stay eSIM βRegistration and Activation for International Tourists
Foreign visitors register their BaliSIM eSIM with a passport photo and a photo of the phone's IMEI, through a form on BaliSIM's website, before the line is active. The XL eSIM also asks for a selfie. This is BaliSIM's current process for the plans above, so follow the instructions on the product page you buy from.
Network and Coverage: Telkomsel and XL
BaliSIM sells eSIMs on two Indonesian networks, Telkomsel and XL. In Bali you can expect coverage across the main tourist areas, with weaker or no signal in remote villages, mountains and small islands, and no network can promise uninterrupted coverage everywhere.
| Where | What BaliSIM's FAQ says |
|---|---|
| Main tourist areas | Typical coverage in Denpasar, Canggu, Seminyak, Kuta, Jimbaran, Uluwatu, Ubud and surrounding areas, with 4G/LTE in most urban and tourist locations and 5G-level speeds in places. |
| Side trips | Typically works on Nusa Penida, Nusa Lembongan, the Gilis and Lombok, but coverage and speed vary by island. |
| Remote areas | More limited in very remote villages, mountains and small islands. |
Speed and signal quality also vary by time of day and how crowded the network is. The Telkomsel Bali Visitor plans are listed for Bali and Lombok, so if you are heading further, check the listed area on the plan you choose or look at the nationwide option. The product pages list hotspot sharing as included.
Customer Support: Before and During Your Trip
BaliSIM is based in Denpasar and supports customers by WhatsApp and email. Before your trip, ask about the things the product pages leave open: which plan fits a long stay, whether your phone is compatible, and what calls and SMS you can expect.
| Channel | Use it for |
|---|---|
| WhatsApp +62 813-3977-4203 | Quick questions before and during your trip |
| cs@balisim.com | Customer service, QR code and order issues, change, cancel or refund requests (assessed case by case) |
| support@balisim.com | General enquiries |
| FAQ | First fixes: set BaliSIM as your data SIM, switch data roaming on, toggle airplane mode or restart |
Response times are not stated on the site, so contact the team early rather than on your departure day. You can also use the contact page.
Compare BaliSIM's current Telkomsel and XL eSIMs side by side, or browse the full range. Every Bali Visitor plan comes with a +62 number.
Frequently Asked Questions
Which Bali eSIM comes with a real Indonesian phone number?
BaliSIM's Telkomsel and XL eSIMs for Bali visitors each come with a +62 Indonesian phone number once registration is activated. That includes eSIM Telkomsel β Bali Visitor, Long Stay eSIM Telkomsel β Bali Visitor (60 and 90 days) and eSIM XL β Bali Visitor. Included call minutes, data and validity differ by plan, so check the product page.
Which eSIM is best for tourists who need Gojek and Grab?
Choose an eSIM with a +62 number rather than a data-only travel eSIM, such as any current BaliSIM Telkomsel or XL plan. A local number helps with account sign-up and with drivers contacting you, but app requirements vary and no eSIM can guarantee that registration will succeed.
What is the difference between a local Indonesian eSIM and an international travel eSIM?
A local Indonesian eSIM is a prepaid line on an Indonesian network with a +62 number and a local registration step. An international travel eSIM is usually a data plan installed by QR code or app, and many are data-only, although features vary by provider.
Which Bali eSIM supports local calls and SMS?
BaliSIM's eSIMs include a +62 number, and selected plans list call minutes: 25 minutes on Telkomsel Bali Visitor plans of 20 GB and above and on both Long Stay plans, and 5 to 50 minutes on XL Bali Visitor plans depending on the plan. Included calls are standard mobile-to-mobile calls only. Incoming and outgoing SMS and calls beyond the included minutes are not itemised on the product pages, so confirm with BaliSIM before relying on them.
Which eSIM is best for a tourist staying in Bali for 30 days?
Pick a plan whose data validity covers all 30 days. On current listings, eSIM XL β Bali Visitor lists data valid for 30 days with the IMEI active for up to 90 days, while Telkomsel Bali Visitor plans of 20 GB and above list 28 days of data validity, so a top-up may be needed at the end. For 31 to 90 days, consider the Long Stay Telkomsel plans.
Can I keep my home number while using a BaliSIM eSIM?
Yes. Most recent phones support dual SIM, so you can keep your home SIM active for calls, texts and WhatsApp and use BaliSIM for data and your local number. Make sure the BaliSIM line is selected for mobile data and that data roaming is on for that line.
Do I need to register my BaliSIM eSIM?
Yes. You submit a passport photo and an image of your phone's IMEI through BaliSIM's registration form (XL also asks for a selfie), then the team processes the request and notifies you when it is ready. The Telkomsel plans are for foreign passport holders only.
Can I top up if I run out of data?
Yes, while your registration (IMEI) period is still active. BaliSIM sells Telkomsel and XL data top-ups. Once the IMEI period has ended on a Telkomsel eSIM, you need to buy a new eSIM.
Will my BaliSIM eSIM work outside Bali?
BaliSIM's FAQ says its eSIMs typically work across Indonesia, including popular side trips such as Nusa Penida, the Gili Islands and Lombok, but coverage varies by island and is weaker in remote areas. The Telkomsel Bali Visitor plans are listed for Bali and Lombok and are only valid if you enter Indonesia through Bali, so check the plan's listed area or consider the nationwide Telkomsel option for wider travel.
How do I contact BaliSIM support?
You can reach the Denpasar-based team on WhatsApp at +62 813-3977-4203, by email at cs@balisim.com for customer service or support@balisim.com for general enquiries, or through the contact page. Response times are not listed on the site.
