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How to Check if Your iPhone Supports eSIM and is Unlocked

How to Check if Your iPhone Supports eSIM and is Unlocked

Many travelers need to ensure their device supports eSIM and is not locked to a specific carrier. Here’s how to check both:

Checking if Your Phone Supports eSIM

Not all smartphones support eSIM technology. Many older models, especially Android devices, may not have eSIM capabilities. Here’s how to check if your phone supports eSIM:

For iPhone Users:

  1. Open Settings.

  2. Go to Cellular or Mobile Data.

  3. Look for Add eSIM or Add Cellular Plan.

  4. If you see this option, your iPhone supports eSIM.

For Android Users:

  1. Open Settings.

  2. Go to Network & Internet or Connections.

  3. Select SIM Cards or Mobile Networks.

  4. Look for an option like Add eSIM or eSIM Manager.

  5. If you don’t see this option, your device likely does not support eSIM.

Checking if Your iPhone is Under Contract

If your iPhone is locked, it can only be used with a specific carrier, which may prevent you from using Telkomsel eSIM or other providers. To check if your iPhone is unlocked:

  1. Open the Settings app.

  2. Go to General.

  3. Tap About.

  4. Scroll down to find Carrier Lock.

  5. If it says No SIM Restrictions, your iPhone is unlocked and can use any carrier, including Telkomsel eSIM.

  6. If there is a carrier name listed, the iPhone is still under contract and locked to that specific network.

Final Thoughts

If your iPhone is unlocked and supports eSIM, you can easily activate Telkomsel eSIM for seamless connectivity in Indonesia. Before purchasing an eSIM, always verify that your device is compatible to avoid issues. If you’re using an Android phone, check your device model on the manufacturer’s website for eSIM support confirmation.

By following these steps, you can ensure your phone is ready for eSIM usage and avoid contract-related restrictions.

Frequently Asked Questions

⚙️ Activation & Setup
1. How do I activate my Balisim eSIM after purchase? +
Once you complete your purchase, you’ll receive an email with your unique QR code. On your phone:
  • Connect to Wi-Fi.
  • Go to Settings → Mobile/Cellular → Add eSIM.
  • Scan the QR code from your email.
  • Set Balisim as your Data SIM.
  • Turn on Data Roaming for the Balisim line.
2. When should I install and activate my eSIM? +
We recommend installing the eSIM before your trip while you have stable Wi-Fi. The validity period typically begins only when you first connect to a network in Indonesia.
3. Can I use Balisim and my home SIM at the same time? +
Yes. Most modern phones support Dual SIM. You can keep your home number active for calls/WhatsApp while using Balisim exclusively for mobile data.
📡 Coverage & Network
1. Where does Balisim have coverage? +
Balisim works across Bali (Canggu, Ubud, Uluwatu, etc.) and major Indonesian cities like Jakarta. Coverage is reliable in tourist areas but may be limited in remote mountains or tiny islands.
2. How fast is the connection? +
You can expect 4G/LTE and 5G speeds in urban areas, perfect for Maps, Social Media, and Video Calls.
🛠️ Troubleshooting
1. My eSIM isn't connecting after arrival. +
1. Ensure Data Roaming is ON.
2. Set Balisim as the primary Mobile Data SIM.
3. Restart your phone or toggle Airplane Mode.
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